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Returns & Exchanges

We offer a 30-day return policy for most electronics. Items must be in original packaging with all accessories included.

1

Initiate Request

Log into your account and select 'Return Item' next to your order to generate a Return Merchandise Authorization (RMA).

2

Pack Securely

Place the item in its original Sony packaging, including all manuals, cables, and remote controls.

3

Attach Label

Print the prepaid shipping label provided in your email and secure it to the outside of the shipping box.

4

Refund Processing

Once received and inspected at our center, your refund will be processed to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing