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Returns & Exchanges
We offer a 30-day return policy for most electronics. Items must be in original packaging with all accessories included.
1
Initiate Request
Log into your account and select 'Return Item' next to your order to generate a Return Merchandise Authorization (RMA).
2
Pack Securely
Place the item in its original Sony packaging, including all manuals, cables, and remote controls.
3
Attach Label
Print the prepaid shipping label provided in your email and secure it to the outside of the shipping box.
4
Refund Processing
Once received and inspected at our center, your refund will be processed to the original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing